FAQs
General
Many of our natural products are both clinically tested and dermatologist approved, including our Migh-tea Moisture balm range as well as Scalp-Eaze range.
We absolutely don't - we pride ourselves on clean natural formulations and don't use artifical fragrances or harsh ingredients. Our products primarily contain natural or naturally derived ingredients.
Our products are vegan, natural and we are proudly cruelty-free which means we do not test either our ingredients or products on animals.
Absolutely! All of our products are vegan.
Yes! You can find the full Delhicious range in many of the large Superdrug stores across the UK.
Yes, we have a convenient discounted subscription service so that you never run out! Please visit our 'Subscribe & Save' page for more details.
Product Support
Yes! Although our products are clean and natural, we would always recommend to do a patch or strand test first before using any of our products.
Our products are natural and used by many customers during and after pregnancy, as well as on their children. As with all customers, we would recommend a patch/strand test first and if you’re particularly concerned with any of the ingredients, please do speak to your midwife or health practitioner.
Our products are natural and safe to use on children. We would always recommend carrying out a patch or strand test first before incorporating in to your childs' skin or haricare routine.
With our natural products we generally advise that they can be used as often as needed, including multiple times a day.
If stored correctly, in cool dry conditions it is up to 12 months from first opening.
Unfortunately we don’t offer samples or testers, however we do have various sizes available at different price points to cater for everyone. New customers can also receive up to 15% off their first order by subscribing to our mailing list.
Unfortunately we cannot guarantee that our products will work for everyone in the same way. Results do vary from person to person however we recommend consistent and regular use to benefit most.
Order Support
You can enter the promo or discount code at checkout. Please note, discount codes may not work in conjunction with other offers or discounts. If using the 'Refer-a-friend' discount code, a minimum spend of £35 applies.
As a new customer, you can sign up to our emails to get 10% off and if you sign up for SMS too, you get an additional 5% off (making it 15% in total).
If you have any issues please do contact us! Email support@delhiciousbody.com and we will do our best to help. You can also view our Return & Refund Policy for more information.
Once your order has been shipped, you will receive an email confirming this along with a tracking link which you can use to track your order. Customers in the UK can download the Yodel app to track orders and update any delivery preferences, to ensure a smooth and efficient delivery. If your order hasn’t arrived within the expected timeframe, please check your order tracking details in the first instance. If you need further help please contact us via email - support@delhiciousbody.com.
In addition to the UK, we also deliver to many parts of Europe, the USA as well as Australia. Check out our Shipping & Delivery Policy page for more information.
If you change your mind or there's something you want to update on your order, please contact us at support@delhiciousbody.com and we will do our best to help. We do operate a speedy fulfilment service to ensure orders are dispatched as quickly as possible and if your order has already been processed unfortunately we will not be able to make changes or cancel the order.
If you haven't received an order confirmation email, please check your spam/junk folder. If you still cannot find the email, please reach out to us via email - support@delhiciousbody.com.
For UK orders you have 14 calendar days to return an item from the date you received it and for International orders it is 21 calendar days. To be eligible for a return, the item must be new and unused. The item must be in the original packaging and you'll need the receipt/proof of purchase. Please click here to view our full returns policy.